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Privacy Policy

Welcome to FirstGroup Careers Web Site. This policy is intended to help you understand how FirstGroup, plc. its subsidiaries and affiliates ("FirstGroup," "we," "us" or the “Company”) collect, use and safeguard the information you provide on our website. Recruiting the right talent is crucial to our goals.  Because we gather certain types of information about applicants during the recruitment process, we want to help you understand the terms and conditions surrounding the collection, use and disclosure of that information. By creating an account or otherwise submitting information through the FirstGroup Careers Web Site, you agree to these terms and conditions, regardless of whether you have read this Privacy Policy.

This Privacy Policy applies only to information collected through the FirstGroup Careers Web Site. This Policy does not apply to any other site or page that we own or operate.  Our other sites have their own privacy policies.

FirstGroup is an equal employment opportunity (EEO) employer. 

The Information That We Collect About You and How We Use It

If you are interested in a job at FirstGroup and you choose to create an account through the FirstGroup Careers Web Site, to complete an on-line application, or to submit additional information to us, we will use that information to evaluate your application for employment and for related recruiting, reporting and recordkeeping purposes. 


If FirstGroup hires you, the information that you submitted through the FirstGroup Careers Web Site will become part of your personnel file and may be used to administer the employment relationship and for related reporting and recordkeeping purposes.  FirstGroup will retain this information for the entire duration of your employment relationship with the Company and for as long thereafter as permitted or required by applicable law.


FirstGroup will retain information of applicants who are not hired for two years after the hiring decision has been made unless the applicant indicates that we may maintain the information on file until the applicant asks to delete the information.  These records will be retained for our internal recordkeeping and reporting purposes.  During that time, we may use your information to consider you for positions in addition to the position(s) for which you initially applied.


We collect anonymous data when you visit our site, including your internet address, the time of your visit and the pages that you view.  We use this information to monitor and improve the performance of our site so that we can continue to effectively and reliably provide useful services for our visitors and our company.


How We May Share Your Information

FirstGroup will not sell, lease, or license your personal information to any third party. There are limited circumstances when FirstGroup may share the information that you submit on-line with third parties, most notably:


With third-party service providers.  For example, we have retained a third-party service provider located in the United Kingdom to host the data that you submit through the site.  We also may retain third-party service providers to help maintain and manage our databases, to assist in the recruiting process, to communicate with applicants or to provide other service related to the recruitment process.  We prohibit providers from using your information for other purposes and from further disclosing your information without our prior approval;
With affiliated companies, such as grandparent, parent and/or subsidiary corporations;
When required by law, such as when we respond to subpoenas, court orders, legal process, or a discovery request;
If we believe that your actions violate applicable law, or threaten the rights, property, or safety of our Company, our users, or others;
If we sell some or all of our business, we may disclose all of the information that we have collected about you to a purchaser or, in due diligence, to a potential purchaser but subject to a confidentiality agreement.


User Consent

By utilizing, registering or submitting an application through the FirstGroup Careers Web Site, you agree to the terms of this Privacy Policy and you expressly consent to the collection, use and disclosure of your personal information in accordance with this Privacy Policy.


Third-Party Sites

The FirstGroup Careers Web Site may contain links to third-party sites.  Your use of each of those sites is subject to the conditions, if any, that each of those sites has posted. We have no control over sites that are not ours, and we are not responsible for any changes to, or content on, them. Our inclusion on our sites of any third-party content, or a link to a third-party site, is not an endorsement of that content or third-party site.


We want you to feel confident about using the FirstGroup Careers Web Site, so we have implemented a security program to keep information that is transmitted to our systems protected from unauthorized access.  Your submissions of information to our secure server are protected by Secure Socket Layer (SSL) technology, utilized by most popular browsers to safeguard transmissions.  This technology allows us to use encryption tools to protect information transmitted between your computer and our server.  Through encryption, the personal information you enter, including your name, address, and Social Security number (if requested), is converted into code that is then securely dispatched over the Internet.  Once our secure server receives your encrypted personal information, it is translated back into its original form and stored in our off-line database.  After we have received your information, access to it is limited to those with a need to know. 


While we strive to protect your personal information, we cannot guarantee the security of any information that you submit to the FirstGroup Careers Web Site, and you do so at your own risk.  We urge you to keep your username, password and any other log-in credentials in a safe place as you share responsibility for maintaining the confidentiality of the information that you submit to us.  It is a good practice to sign off your account and close your browser window when you have finished your visit to the FirstGroup Careers Web Site. 


Children's Privacy

We believe that protecting the privacy of children is very important.  Our websites are not designed to attract individuals under the age of 18. In accordance with the Children's Online Privacy Protection Act (COPPA), we do not collect or store any personal information, even in aggregate, about children under the age of 13.  If we discover we have received any information from a child under the age of 13 in violation of this policy, we will delete that information immediately.  If you believe that FirstGroup has any information from or about anyone under the age of 13, please contact us at the contact points specified below.


Updating Your Information

You can update or correct your account information and any information in your profile by visiting the FirstGroup Careers Web Site and clicking on “My Application.” Once you have logged into your account, you can update your personal details under “My Profile.” 


Changes To This Policy

FirstGroup may change this Privacy Policy from time to time in its sole discretion.  If we make a material change to this Policy, we will inform you by posting a notice on this site.  Those changes will go into effect on the date posted in the revised notice.  The new policy will apply to all current and past users of the FirstGroup Careers Web Site and to all information collected before the date of the change.  The new policy will replace any prior policies that are inconsistent.  Please check periodically for changes to this Policy, and especially before you provide any personal information to us.


If you have any questions about this Privacy Policy, please contact:


Kim McGonegle

Sr. Director Talent Acquisition

Last Updated:  August 22, 2014